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Please read the following terms & conditions relevant to this event before you purchase tickets:
TICKETS AND ENTRY
SECURITY AND SAFETY
The only exception to the above is for the BBC Music Introducing day on Saturday 24 August where customers may bring their own food. For the classical concert on Monday 26 August, customers may bring picnics and alcohol in cans or cartons but no glass, and one, folding chair per person. Management reserves the right to move customers where necessary and we ask people to be considerate to others. General InformatioN
Food AND Drink
Filming and Photography
LEAVING THE EVENT
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
De Montfort Hall has dedicated areas for customers with specific access needs and/or wheelchair users. Call 0116 233 3111 to book.
Facilities: accessible toilets, changing places facility, lift, assistance dogs allowed, hearing loop.
Parking: pre-book blue badge parking within the grounds with box office direct.
No under 16s in our standing area downstairs, and no under 16s without an adult.
Box office hours
Monday to Saturday: 10am - 6pm (open till 8pm on performance nights �" in person only)
Sundays: one hour prior to performance start time
All tickets sold, whether direct with the venue or via an agent, are subject to De Montfort Hall’s terms and conditions. These are available at demontforthall.co.uk
Age restrictions may vary from show to show so please check with the venue.
Under 16s must be accompanied by an adult (over 18).
No under 16s are permitted in the standing area.
Licensed bars and kiosks (selling snacks, soft drinks, sandwiches) available an hour before the performance start time.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : firstname.lastname@example.org
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
Gigantic3-5 High PavementNottinghamNG1 1HF
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