Please read the following terms & conditions relevant to this event before you purchase tickets:
Admission to this event is subject to the Event Partner's and the venue operator's terms and conditions; and any other entry requirements recommended or required by government on the date of the event which may include (i) demonstrating your COVID-19 status by providing proof of a negative lateral flow test, proof of full vaccination, or proof of natural immunity; and/or (ii) any other entry requirements recommended or required by government.
The Event Partner and venue reserve the right to refuse admission if you don't comply and you will not be entitled to a refund. By purchasing a ticket you confirm you agree to this, in particular all safety measures to combat the spread of COVID-19.
Tickets will not be duplicated under any circumstances.
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
Age restrictions apply-see info
For information on disabled access, visit the venue website - http://www.theo2.co.uk/web/guest/venueinfo/facilities
Children under 15 must be accompanied by an adult aged 18 or over.
Children under 16 cannot enter the standing area. Other age restrictions may apply to specific events.
Tickets can be collected only on the day of the event.
You must have the credit card used to make the purchase and a valid photo identification to collect tickets.
No exceptions to his policy will be made and letters of authorisation are not accepted.
For information on how to get to The O2 arena, visit the website www.theo2.co.uk
PLEASE NOTE THAT SEATS LOCATED ON LEVEL 4 ARE NOT RECOMMENDED FOR THOSE WHO HAVE A FEAR OF HEIGHTS
The booking fee for this event includes a venue facility fee. The venue facility fee will allow AEG to continue to invest in enhancing The O2 campus, to ensure that we continue to consistently deliver the highest quality experience for artists, promoters and fans.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Contact us: Click here to find your order and contact us
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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