Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
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By including Gigantic ticket links in your event listings you will instantly be eligible to receive a commission for every successful sale that comes from your website. This commission will be set at a competitive rate depending on the volume of sales. This percentage is taken from the Gigantic Tickets Booking Fee.
Gigantic are full members of STAR, the Society of Ticket Agents and Retailers, the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
If you are thinking about using Gigantic exclusively and sufficient purchases are coming from your website, we could build a custom white label ticketing site for you that ties in with your brand. This would allow your audience to buy their tickets on brand instead of having to go to Gigantic.com. We would even design and build this for you for free.
We aspire to provide your site visitors with the best customer service in the business. Our hands-on, friendly and efficient customer service team will always be at hand to give your customers' complete peace of mind.
We provide rich structured event data in both xml and csv formats, which our clients insist are the easiest feeds they've ever worked with. You can take our complete event listings or filter our events by venue, location or date range. Our feeds contain everything you'll need to know about our events including event and venue details, imagery, ticket costs and artist information.
We offer a seamless ticketing experience. As event lovers ourselves we know how frustrating it can be when a site crashes or places customers in a virtual queue. Our versatile website is free from crashes, queues and glitches. To ensure buying tickets is even more convenient for visitors to your site we also make purchasing compatible with our streamlined mobile website for effortless shopping on smartphones and tablets.
Want to know how your affiliation is performing? We can even give you and your team a secure dashboard login so you can monitor your sales figures and commissions at your own convenience.
At Gigantic we pride ourselves on our caring approach to ticketing. That is why we offer customers the option to donate to good causes like Oxfam and Macmillan when purchasing tickets.
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