Before you contact us please be sure to check our frequently asked questions as our most common questions are answered there already, such as:
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Please read the following terms & conditions relevant to this event before you purchase tickets:
I confirm that I am at least 18 years old, I have read and accept C5’s <a href="https://5onthefarm.wrapped.agency/privacy-policy/">Privacy Policy</a>
CUSTOMER CODE OF CONDUCT.
Our aim is to produce a safe and enjoyable event for everyone, and we’ll need your help to do this!
With this in mind, we’ve got a few simple guidelines which we kindly ask that you follow when attending 5 on the Farm.
We appreciate your cooperation
You can help us by:
You can find more information on Covid-19 on the World Health Organisation website https://www.who.int/health-topics/coronavirus#tab=tab_1
“Channel 5” means Channel 5 Broadcasting Limited and its affiliates
“Event” means 5 on the Farm
“Promoter” or “Us” means Ghostwriter Consultancy & Events Limited
“Terms and Conditions” means these terms and conditions
“Venue” means Cannon Hall Farm, surrounding fields and event areas including car parks
“Ticket” means any ticket or wristband that is valid for admission to the Event or any wristband for which You have exchanged Your ticket for at the Event.
“You” means you as the purchaser or holder of the Ticket and “Your” shall be read accordingly.
GENERAL
AGE RESTRICTIONS
Valid proof of age:
Plus the following cards (part of the PASS Scheme):
TICKETS
SAFETY & SECURITY
PROHIBITED ITEMS
ACCESSIBILITY
Gigantic are a primary ticket agent and full members of STAR (Secure Tickets from Authorised Retailers)
More infoAs a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Email : customerservices@gigantic.com
Phone : If you need to contact us by phone, please call 0115 807 7900 (+44 115 807 7900 from outside the UK).
Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF
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