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This service is operated by Gigantic Tickets Limited on behalf of Kartel.
If you have a query about an order, please email customerservices@gigantic.com. Please remember to quote your reference number whenever you get in touch with us.
To contact us about selling tickets with us, email selltickets@gigantic.com.
For press, PR and marketing enquiries it's pr@gigantic.com.
If you have a technical query or bug report, it@gigantic.com will try to help.
If you want to comment on the website or on our service, we're all ears at feedback@gigantic.com.
For any other enquiry, it's info@gigantic.com.
Our address is: Gigantic 49 Stoney Street Nottingham NG1 1LX
If you need to contact us by phone, please call 0115 959 7908 (+44 115 959 7908 from outside the UK). Our fax number is 0115 9895401.
Please note that since we are an online service, we don't take orders by phone, through the mail, or at our office.
If you are a promoter, venue, artist or label and would like us to sell for you, we'd love to hear from you. We've got years of experience in the business, it's what we know.
We can have you set up on our system and selling tickets online 24/7 in next to no time. Our shiny new system has been purpose built to meet the needs of ticket sellers and buyers in the 21st century. Why not give us a try?
Please email us at selltickets@gigantic.com and we'll get right back to you.