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Venue information
HMV Forum
9-17 Highgate Road
Kentish Town
London
NW5 1JY
Age Restrictions:
Strictly over 14s. (14-16s only admitted with an adult). 16+ with photo ID.
Strictly over 18s for Club Nights. Please check individual events for exceptions.
Directions:
From Kentish Town tube, turn right out of the station and the Forum is 200 yrds on your left.
Parking:
Street parking is very limited - please use public transport.
Public Transportation:
Nearest rail: Kentish Town Thameslink. Nearest tube: Kentish Town. Buses: C2, 214, 134, 135 (Night buses N20, N134).
For the latest London travel information visit http://www.tfl.gov.uk/journeyplanner
Or text TFL to 60835
Box Office Collections/Venue pickup: Any tickets left at the box office may be picked up on the day from when the doors open. Please don’t forget your credit card used to book with and your confirmation number given as proof of purchase.
General Rules:
No video cameras or recording devices allowed. No food or drink to be taken into the venue.
Miscellaneous: Licenced Bars
Parking Facilities: Limited street parking available near venue, advise using public transport.
Capacity: 2300 (1500 Downstairs / 800 Upstairs)
ACCESSIBILITY
HMV Forum welcome Deaf and disabled customers and will do all that we can to ensure that access requirements are met Access Information for Deaf and disabled customers This information below is also available in large print, and can be posted or emailed. Please request it at info@kentishtownforum.com, or call 020 7428 4080. The line opens at 11:00 and closes at 17:00 and operates Monday to Friday. (Please do not call outside these hours as you will be asked to call back, tickets cannot be purchased on this line). Please note that no other query can be dealt with on this number. If the line is unattended, we ask you to please be patient and strongly recommend you email us. Alternatively, information is also available at the venue, when the Box Office opens (Performance days: 5:00pm to 9:30pm / Non-performance days: Closed)
REGISTERING TO USE THE FACILITIES
Firstly, we ask that all patrons purchase a Downstairs Standing only ticket due to mobility restrictions in the Balcony area. Please note if a performance is SOLD OUT, we can no longer accommodate further purchases. We will provide those disabled ticket holders that require full time assistance with a free ticket for a personal assistant for access to the designated area(s); to take advantage of this scheme we ask that anyone with accessibility requirements to emails us at info@kentishtownforum.com or call 020 7428 4080. The line opens at 11:00 and closes at 17:00 and operates Monday to Friday. (Please do not call outside these hours as you will be asked to call back). Please note that no other query can be dealt with on this number. Or send it by post to the Venue Manager at 9-17 High Gate Rd., Kentish Town, London NW5 1JY. EMAIL and POSTAL NOTIFICATIONS MUST BE RECEIVED UP TO 15 DAYS BEFORE THE PERFORMANCE. You will be required to provide copies of recent (2010) DLA letters that show what your current level of care or mobility allowance is. We appreciate that some people may require assistance but not receive DLA, please contact us to discuss your access requirements. This schemed is limited by the Venue’s age restrictions; we are licensed to Strictly Over 14s, under 16s must be accompanied by an adult over 18. Please note age restrictions may vary and Club Nights are strictly over 18s only. Each request will be looked at individually. The scheme is run on a first come first served basis up to the capacity of the venue and/or designated area(s). We don’t send out free tickets in advance: they are issued at the event. You can call our Information Line on 020 7428 4080 if you would like more information. The line opens at 11:00 and closes at 17:00 and operates Monday to Friday. (Please do not call outside these hours as you will be asked to call back). On the evening of an event, we advise Deaf and disabled customers to arrive at the venue 15 minutes prior to the doors opening. When you arrive, staff will be available to assist you if required. Please refer to the Box Office upon early arrival.
FACILITIES
Guide and Assistance dogs are welcome into the Venue. We have an area for assistance dogs. Please note Assistance dogs will not be permitted into the Auditorium. - There is an adapted toilet in the Main Auditorium. . The Disabled Access toilet has been fitted with a RADAR lock; please bring your key with you to access. If you do not own a RADAR key, please ask the staff member who is assigned to the Disabled Access ramps for the key. - There are 3 bars in the Main Auditorium.
DESIGNATED AREAS
You require a Disabled Access ticket to access the designated area. It is solely for the use of disabled people and their PAs. There is an adapted toilet nearby. There will be no specific announcements prior to the use of strobes and lasers. Strobe flicker rates will be at or below 4 flashes per second.
ACCESS
There is one step at the front entrance of the building. There are no steps into the Main Auditorium. The Balcony area is only accessible via steps (approximately 30); unfortunately there is no lift to the Balcony area. The designated area is located by the side of the Front of House Desk, and can accommodate up to four wheelchair users and four escorts per performance, and two wheelchair users and two escorts for Seated events.
PARKING
Camden Borough is a dedicated participant in the European Blue Badge Scheme. As long as you display your badge and clock correctly, you can park in any shared use bay in the borough free of charge. This applies to all badge holders, not just borough residents. There is, however, limited number of Disabled Use bays in the borough, which any Blue Badge holder can park in. Blue Badge holders can also park on a single yellow line for up to 3 hours. Alternatively, the nearest car park is on Carker’s Lane.
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